Refund Policy

Our Refund policy is based upon standardized practices that strictly follow industrial norms, and consists of appropriate measures to settle different types of claims originating from assortments of needs and business situations. We follow fair assessment practices and all the refund claims are processed with well-defined parameters to t make sure the decisions are just and mutually agreeable. Websitein999 gives 30-Day money back guarantee*, given you meet all our refund policy criteria.

COVERAGE & SCOPE

This Refund Policy covers Websitein999's actions and approach towards refunds. This Refund Policy does not cover the companies and/or persons that Websitein999 does not own,control, or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Websitein999's links.

WHEN DO YOU QUALIFY FOR REFUNDS?

When you first register a complaint with Websitein999 , our first step is to provide you an ideal solution to the problem you are facing. Your case is first introduced to our technical team and then reported further to the experts’ panel. When nothing could be done to solve your problem from our side, then only the process for refund is initiated. We also check for the soundness and validity of your claim, while also applying different conditions to it. If these conditions are satisfied, refund may apply**

  • Development/Post-sales operations has not yet started
  • The issues with the project are beyond the scope of rectification/resolution/fixing
  • You have not violated our payment terms
  • You have not used any information for monetary/business benefits (gained during the course of association)
  • The reasons you made are valid/rational/realistic enough to qualify for refund trial
  • Should be able to demonstrate his/her innovative UI design and development skills and understand what makes a website addictive and appealing.
  • You have presented all the proofs and evidences surfacing your refund claim
  • The claim does not arise from any billing dispute coming from your bank or payment vendor

Note:

*The amount for Hosting Service, Domain Hosting Service, and Taxes will not be refunded under any circumstances.
**If any of the points mentioned above is found violated, your claim will be considered void.

The decision on refunds is final and irrevocable.

HOW THE REFUND TAKES PLACE?

Pre-Refund

  • Refund query is processed and checked for accuracy
  • Query is matched with the agreeable parameters and valid reference points
  • Arrange for refunds in permissible situations and settle fully or partly, as the case may be

Post-Refund

  • You have to sign a proof agreement
  • Unless you have been told otherwise, you must destroy all copies of information shared and communication that happened in the due course

Transaction

Once the refund agreement is signed the refund may take 7-10 business days to process. You will be refunded in the currency you were charged in. If this is not your native currency, your bank may charge exchange fees, or a change in the exchange rate may have resulted in a difference in the amount refunded compared to the amount you originally paid (in your native currency). Bearing any losses in this process or paying any extra fees is to be taken care of from your side only.

Changes

Websitein999 may amend this policy periodically in its sole discretion at any time, without notice to you. You are advised to check the policy from time to time for updates.

AWARDS AND RECOGNITION
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